Shipping policy

U.S. Domestic Shipping

Orders are shipped from California, USA. In-stock items are typically prepared for shipment within 1–2 business days.

Free U.S. shipping is available on qualifying orders of $99 or more.

International Shipping

International shipping is available to many countries and regions. Shipping rates are automatically calculated at checkout based on the destination, package weight, dimensions, and available shipping services.

International customers can place orders directly through our website. Available shipping methods and shipping costs will be displayed at checkout.

Preorder, Backorder & Source to Order Items

Please note that the estimated delivery time shown at checkout reflects the carrier’s estimated transit time only. It does not include the time required for Preorder, Backorder, or Source to Order items to be produced, sourced, or received from the artist before shipment.

Please refer to each product listing for the item’s current availability status and estimated shipping timeline.

If an order contains both in-stock and Preorder, Backorder, or Source to Order items, the order will be shipped together once all items are ready. If you would like in-stock items to ship separately, please place them in a separate order.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or other import charges depending on the destination. Any applicable charges and available options will be presented according to the information available at checkout.

Questions

If you have any questions about shipping or your order, please contact me on Instagram at @pinkwhalelads.